HELP AND SUPPORT
You can, of course, be a proficient
internet user and still be new to OPM.
You can, of course, be a proficient
internet user and still be new to OPM.
OPM help and support is essential to learning and using OPM Web Solutions. There are two kinds of help: Help about a spacific procedure and help that gives you information about what you see on the screen.
Always available from every page, help provides you with links to other topics, tutorials, troubleshooters, and web-based resources. More importantly, help describes how to perform a wide variety of tasks—from setting up products to running a dashboard.
Troubleshooting is built into OPM, so if you have questions or encounter a problems, you can get answers quickly. In addition to OPM help, documentation, OPM also includes several other resources to aid you.
Having a problem? OPM includes a wide range of helpful troubleshooters that assist you with many common OPM problems. For instance, if you are having difficulty setting up a device, the device troubleshooter can walk you through the process step by step.
Navigation around the OPM solution is easier than ever, thanks to the way OPM is layed out. Using internet base web pages, OPM is accessible from anywhere and from any device with a internet connection.
There are two kinds of help that locate information in different ways.
The contents page is organized into topics grouped by subject just like a book has a table of contents at the front.
Table of Contents
The index page is organized into spacific topics listed alphabetically just like a book has a index at the back.
IndexThis section gives you quick, simple instructions to get you up and running. You will learn how to use th help system, which will help you get your work done and learn OPM.
Table gives you the freedom to arrange your work just the way you like.
Dashboards are designed with multiple widgets. Each widget can be open and closed for convenience and customizability, so you can see the data you want.
Entirely flexible, widgets gives you the freedom to arrange your work.
The Analytic dashboard is designed with small consistent size widgets.
The Iconic dashboard is designed with a masonry style layout for each section.
The Magnetic dashboard is designed with dragable sections between widgets.
Designed with a multiple column style layout and drag drop customizability.
Now that you feel comfortable with the basics and the overview of what dashboards are, use this section to explore the new ways OPM makes it easy to manage and perform common tasks.
This section details some basic procdures for adding, editing, and deleting information in OPM so its easy to work with.
When your ready to go beyond the OPM Web Solutions on your computer, use this section to learn the basics of installing RSS devices. You will learn how to setup a sonsors and how you and your co-workers can access live RSS information and values to help you work more efficiency.
This section covers a wide variety of topics, ranging from importing a schedule to backing up the database.
This section covers a wide variety of topics, with important information.
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